Mobile Communications: Evolution and Impact on Business Operations
Author(s)
Kumar, Sameer; Zahn, C.
Abstract
In recent times, a number of handheld mobile communications devices have taken prominence with a significant impact on global business operations. It is fascinating to learn the history of mobile communications, including the types of devices available and the growth of these technologies. The deliverables for determining if the customers are satisfied are provided in examples of successful implementation of mobile communications in businesses. In addition, it is observed in certain industries, handheld mobile communications have led to closer partnerships between a company and its customers and suppliers all over the world.
