The Implications for Democracy in a Networked Bureaucratic World
Author(s)
O’Toole, Laurence J. Jr.
Abstract
Public administration and public management are engaged in a struggle for control in the arena of public service. At first glance, the contest seems to be between ministering, justice, duty, and practicality on the one side and results, efficiency, objectivity, and science on the other. When a critical theory based on feminism is applied, however, each of the sides is also seen to be covertly at war with itself: each advocating a ‘hard’ approach yet showing itself dependent on unacknowledged but constitutive ‘soft’ factor. As an alternative to continuing the conflict, the author advocates a regrouping of both camps around the idea of publicness.
